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Protection and Privacy of Data

We recognize the significance of safeguarding the privacy and personal information of all visitors to our website. This policy, along with our terms of use and any other referenced documents, outlines how we process any personal data collected from you or provided by you. Please carefully review the following to understand our perspectives and practices concerning your personal data and how we handle it. By visiting our website, you consent to the collection, use, and transfer of your information according to this policy.

Data We Acquire About You

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site Our main aim in gathering Your Personal Information is to provide You with a customised service We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information We will only collect record share process and store Personal Information which is needed to:
  • (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
  • (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
  • (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
  • (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
  • (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
  • a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
  • b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise
We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Guidelines for Your Data Management

We use your Personal Information for purposes which may include:
  • Providing our customers with a personalized service.
  • Processing orders, registrations, and inquiries.
  • Conducting market research surveys.
  • Measuring interest in and improving our System, products, and services.
  • Providing you with information about the products, and services we offer.
  • Resolving disputes, collecting fees, and troubleshooting problems.

Third-party Data Disclosure

We ensure that all third-party service providers are obligated to handle your personal data securely and in accordance with applicable laws. They are prohibited from using your personal data for their own purposes and are strictly directed to process the data only as instructed by us.

Your Data's Safekeeping

Secure Data Management Practices We store your personal information on secure servers within protected facilities. Your data may be transferred, stored, or processed by our staff or those of our suppliers, with all necessary precautions taken to ensure its security in line with this Privacy Policy. You consent to these actions when you provide your personal data to us.

Communication with Customer Service

If you need more information or have any concerns about our privacy practices, please contact us directly.

Use of Cookies

When you visit our websites, our systems may record certain information about your use of those websites (such as which web pages you visit and the time and date of your visit). We use this information to help analyse and improve the performance of our web sites. In addition, we may use "cookies" on our websites. Cookies are small text files that help a website to remember your preferences and improve your experience of using that website. Using cookies is standard practice for most large websites. In some cases, the cookies that we use may collect some personal information about you. We will treat this information in the same way as other personal information we collect about you. If you prefer, you may be able to disable cookies on your internet browser. We may engage third parties, to help analyse how our websites are used. This analysis is performed using data collected from the websites, including by using cookies which are stored on your computer. The information generated is used to create reports about the use of our websites, and these third parties may store this information. However, this information is not intended to and will generally not include any personal information. If you would prefer that these third parties do not collect even any anonymous data about how you use our websites, you may be able to opt-out. Please contact us for more information. Web beacons are images that originate from a third party site to track visitor activities. We use web beacons to track the visiting patterns and browsing habits of individuals accessing our website. This information is not intended to and will generally not include any personal information, and we will not use the information to identify any individual. We may also collect Internet Protocol (IP) addresses relating to you when you access and use the web sites. IP addresses are assigned to computers on the internet to uniquely identify them within the global network of computers which makes up the internet. We may collect and manage IP addresses for internet session management and security purposes.