Web Usage Agreements
By using the Service, you affirm acceptance of the Terms of Use. We reserve the right to update these terms, and your continued usage indicates agreement with any modifications.Acceptance of Service Terms
Our company offers unrestricted access to our websites, providing a platform to inform and educate about our products and services without charge. By accessing and using our websites, you agree to abide by and be bound by our Terms of Use, designed to ensure a safe, respectful, and non-offensive environment for all users. Failure to adhere to these terms may lead to restricted access or complete termination of your ability to interact with our services.Liability Limits and User Indemnity
You fully understand and agree that the company is not responsible for any direct, indirect, incidental, special, consequential, or exemplary damages. These damages could stem from the use or inability to use our services, costs of substitute goods, unauthorized data access, or the actions of third parties on our platform.Banned Actions
Disrupting or causing damage to our websites, harassing our personnel, or sending unsolicited emails (spam) is strictly prohibited.Web Connections to Other Sites
Where the website contains links to a website provided by a third party, such links are provided for information purposes only. Separate terms and conditions of use and privacy policies may apply to any such third party websites. Our Company does not have control over the information or materials provided in such third party websites. Our Company shall not be responsible for any such third party websites or for any loss or damage howsoever arising that may result from your use of such websites.Legal Rules and Jurisdiction
By accessing our service, you agree that all matters relating to your access to, or use of, the service shall be governed by the statutes and laws of our country, without regard to the conflicts of laws principles thereof. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts in our country with respect to such matters.Subscriptions and Payments
Payments may be made by bank transfer or credit card and must be received in full 3 working days prior to the course start date. A one-week tuition deposit must be paid immediately upon booking by credit card or by bank transfer. No new bookings will be received after Wednesday for programmes starting the following Monday. A booking confirmation will only be sent when the full payment has been received. Bank details are provided on the invoice. Payment must include all bank transfer charges (including intermediary bank charges).Payment Refund Process
We understand that situations may arise where you need to cancel a purchase or request a refund. For course purchases, you have a 14-day window from the date of purchase to request a refund. If you haven't accessed any part of the course within this timeframe, we can provide a full refund. However, once the 14-day period elapses or if you've accessed any course content, we reserve the right to decline refund requests, either partially or entirely. Please note that exceptions to this policy may be made under certain circumstances. We encourage you to review our Refund Policy for further details.Penalties for Violations
- If you do not want your Membership to automatically renew after the current annual period, you must notify us in writing at least three months in advance to avoid incurring the Annual Fee for the subsequent Annual Period.
- You have the right to terminate this agreement at any time by providing written notice. However, the Annual Fee remains payable for the remainder of the current annual period, and no refund will be issued for any Annual Fee already paid.
- We reserve the right to suspend or terminate our Services at any time with valid reason. For instance, if mutual trust and confidence between you and us are lost, or if continuation could adversely affect our business, its operations, reputation, or goodwill.
- Upon termination, all rights and licenses granted to you under these Conditions automatically cease, and you must immediately cease all use of the Company's trademarks and other intellectual property rights owned or licensed by us. You are not permitted to use any of the Company's trademarks, including Certified, on any platform, document, or other materials following termination, and you must ensure that any third parties marketing on your behalf also comply with this provision.